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Terms & conditions

Prices

All prices mentioned exclude VAT (3% for calendar courses & 17% for on demand courses).
Devoteam reserves the right to change pricing, registration terms and conditions, to make changes to any of training courses described on our catalogue or cancel a course at any time without notice or liability.

Tax reductions

Devoteam is recognized by the Luxembourgish State as an ‘Organisme de formation professionnelle continue’, and as such, its education customers can obtain tax reductions (credits d’impôts) under certain conditions. Authorization # 93506A.

Invoicing and payment

With your course confirmation you will receive the invoice which is payable upon receipt, before the start of the course.

Cancellation or postponement (Calendar session)

You may cancel or postpone your registration free of charge with a written notice given more than 10 working days before the course starts.
If your cancellation or postponement notice arrives 9 or less working days before the course starts, Devoteam reserves its right to invoice 50% of the course price.
If your cancellation or postponement notice arrives 5 or less working days before the course starts or the participant does not come for the course, Devoteam reserves its right to invoice 100% of the course price.
Cancellation/postponement must be received in writing and be acknowledged by Devoteam.
Replacement of a participant with another is free of charge (not for courses with certifications).

Cancellation or postponement (private session / on-demand session)

If the cancellation or postponement of a private session/on-demand session arrives 15 or less working days prior to the schedule start of the course, Devoteam reserves its right to invoice 100% of the course price.
Replacement of a participant with another is free of charge (not for courses with certifications).

Course postponed or cancelled

Devoteam reserves its right to postpone or cancel a course when necessary, for instance when not enough participants are registered or due to force majeure events. We will endeavor to notify participants at least 5 working days in advance (except in cases of force majeure). In case of postponement, all participants will automatically be registered for the next session of the same course.